On a sunny day at the office, I was talking with Misses Smith (not her real name). She was a talented student and she was doing an internship in the field of chatbots in the company. I was the technical reference person for her internship and I was glad of the progress she made. Now […]
Hoe does a smart IVR project look like ?(part 1)
Are you curious about the process of integrating a smart IVR in your organization ? ClientGenix tells you everything in a serie of 3 posts dedicated to the explanation of the human, technical, and process point of view. In this article, we will go a little technical. So don’t be afraid about some technical vocabulary […]
