Do you want to be reachable for your customers ?
The platform of ClientGenix can give your customers a self-service support 24/7. Discover how the ClientGenix platform can handle many questions and requests through self-service, including PCI informations (Payment Card Industry).
Do you need to reduce the cost-to-serve while increasing the quality ?
It doesn’t need to be a choice. Discover how the smart IVR of ClientGenix uses Natural Language Understanding and A.I. to answer and deflect all the known questions. It’s AI will route the remaining calls to the right person/department based on your business rules.
