Solutions

Inbound tools

For obsolete solutions, press one. Otherwise, click here to see how our smart IVR can improve quality while reducing costs.

Outbound tools

Do you need to contact a lot of people ? Our robocall system can call/message up to 400 customers simultaneously.

Cross-channel tools

Crossing channels during an interaction is the next step of omni-channel. We create taylor-made interactions for your customers.

Professional Services

We help you translate objectives like call deflection or quality improvement into coordinated actions plans.

USE CASES OF OUR SOLUTIONS

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About Us

ClientGenix

  • Who are you ? We are a group of experienced ICT and Customer Services professionals.
  • What do you do ? we create digital solutions to improve the efficiency and quality of your customer interactions.
  • How do you do that ? by integrating Artificial Intelligence and data-driven systems with existing contact platforms.

 

Recent articles

"The time has come to use the power of data to improve the customer interactions."
Laurent Berti
CEO
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